Show me a good corporate environmental citizen and I’ll show you a company that is more concerned about cutting costs or saving money by eliminating waste from its processes than it is about melting Arctic ice floes.  This is not a criticism.  As a motivator of human behavior, short-term payback trumps long-range fear any day of the week.  We all […]

The always provocative Susan Scrupski has taken issue with Andrew McAfee’s assertion that Enterprise 2.0 is more of a transformation than a revolution: 
Yes, we’re transforming the enterprise with new alternatives, but there is an undercurrent of shall-I-say… Raging against the Machine… that is driving the move to self-help applications. I’ve been harping on the socio-cultural underpinnings on the “movement” […]

Ken Gardner is founder and Executive Chairman of  SOASTA,  a privately-held technology company focused on developing visual software tools for the testing, certification, and demonstration of SOA-based systems. The company’s product line allows business users, business analysts, QA engineers, sales engineers, consultants, and developers to quickly and easily test and certify new web services, business processes and […]

The Pew Internet & American Life Project and Elon University released today the result of a survey of internet leaders, activists, and analysts chosen from active members of several key technology groups: The Internet Society, The World Wide Web Consortium, the Working Group on Internet Governance, ICANN, Internet2 and the Association of Internet Researchers.  The results show […]

As much as we like to imagine otherwise, the average technology-aware CEO is less likely to view social media as a path to greater organizational collaboration and teamwork than as hidden weapons of a dangerous potential insurgency.   
To believers and practitioners of traditional top-down, command-and-control, for-me-to-know-and-you-to-find-out management (which is to say most of the people who run large business organizations–even those who talk a good participatory game), blogs, wikis, social […]

Having huffed and puffed our way into a tsunami of outrage at being dissed by Wikipedia, those of us who believe Enterprise 2.0 is for real and that there really is a there there now need to hunker down and do some serious thinking about what we’re talking about.
Jeff Nolan has a great wrapup of many of the arguments […]

In the not-so-long-ago days when old media was king, one of the ways you could tell that a trend was really dead is if it made the cover of Time magazine accompanied by a breathless article touting it as the next big thing.  It took Bruce Springsteen a decade to recover from getting the Time cover treatment in 1975 […]

You don’t hear a lot about the role of mobile telephony in discussions of the expanding Enterprise 2.0 universe, but you should.  Simple, cheap, exasperating web-enabled mobile phones remain the principal collaboration tool connecting co-workers with each other and salesforces with their customers.  Blogs, wikis and other forms of social media are valuable for longer-term projects but when you absolutely, positively have to know something right now, there is no substitute for getting […]

I tend to distrust evangelicals whether they be of the religious or management consulting variety.  True believers are endowed with a certainty that strikes me, at least, to be oblivious to history and at variance with the first law of human nature which is that whatever can be screwed up, will be. 
Many people believe that their God […]